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Smile Society Membership FAQs + Details

Smile Society Membership — Frequently Asked Questions + Program Details

Welcome! If you love collecting Annalee and want to get the most out of your experience, you’re in the right place. This guide will help you understand what The Smile Society is, how you can join, and how to start enjoying your exclusive perks.

⚠️ Please Note: The Smile Society is entirely separate from our Smile Rewards program. Smile Rewards is our standard points program, whereas The Smile Society is an exclusive, paid annual membership that unlocks premium perks you can’t get anywhere else.

1. What is The Smile Society?

The Smile Society is our premier, annual subscription membership designed exclusively for our most dedicated collectors. Think of it as a private circle that gives you VIP access to year-round savings, physical member-only mailings, and special surprises.

As a member, you get:

  • 20% OFF Annalee Exclusives
  • FREE Shipping on every single order you place! Please note, handling fee still applies.
  • Official Membership Card mailed to you in a special welcome package. Please note, this may take 5 to 7 business to ship!
  • Exclusive 2026 Collectible Gift mailed to you at the end of the year (created only for members)
  • Surprise Perks and member-only moments throughout the year

2. How Do I Join?

Because this program features limited-edition physical gifts, enrollment is only open once a year for a very short window.

  • Enrollment Window: You can join between June 1 and June 15, 2026.
  • Missed the Deadline? If you do not sign up by June 15, enrollment will close and will not reopen until next year.

3. How Do I Cancel My Membership?

Your Smile Society membership is a one-year subscription that automatically renews each year so your benefits continue without interruption.

If you decide not to renew, you can cancel at any time before your next billing date:

  1. Log in to your Annalee account.
  2. Visit the My Account section.
  3. Select Subscriptions from the left-hand menu.
  4. Follow the prompts to manage or cancel your membership renewal.

Good to know: Canceling stops future renewals only. You’ll continue to enjoy all of your Smile Society benefits through the end of your current membership term. For example, if you join during the 2026 enrollment period and later cancel, your membership benefits will remain active until June 2027.


3. How Do I Use My Benefits?

We’ve made using your membership as seamless as possible. There are no confusing discount codes to memorize or look up.

  1. Log In: Before you shop, simply log into your account on the Annalee website.
  2. Shop: Browse the site normally. Your account is automatically linked to your Smile Society status.
  3. Save Automatically: When you head to checkout, your 20% discount on eligible member-exclusive items and your free shipping will be applied automatically.

Just remember: always make sure you are logged in before checking out so your perks can be applied!


4. What is a member-only exclusive and when will I get it?

The Annalee design team is creating a very special exclusive for members of The Smile Society. Every member will be issued a number for their membership. The number assigned will be the edition number on the exclusive they receive at the end of the year.

  1. Shipments for members will be shipped by the end of 2026.
  2. The member-only exclusive is only available to those members with a 2026-2027 Smile Society membership, and not available for purchase.
  3. The design is a much-anticipated surprise, and the elves are good at secrets! Don’t ask:)

5. Does my membership work at the Annalee Gift Shop in Meredith, NH?

Annalee will honor Smile Society discounts at the gift shop when the member card is presented at the register!

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