Product Returns

You can return any* item, in its original condition, within 30 days for a refund or an exchange. If your item was damaged in transit, please call us immediately at 800-433-6557 to request a replacement. We will arrange to have the damaged merchandise picked up at your residence at no additional cost to you.

*Exceptions to this policy are Mystery Bags, which cannot be returned or exchanged.

• Complete the return/exchange form on the back of the packing slip.
• Include that form in the package when shipping back your item(s) to us at 339 Daniel Webster Hwy. Meredith, NH 03253
• We recommend insuring your package.
• Upon receipt, your refund or new item will be processed in just a few days.

If you have any questions about our return policy, please contact Annalee customer service at 800-433-6557 (Mon-Fri, 8:30am – 4:30pm, E.T.) or email customerservice@annalee.com.

Please complete the form below.