FAQs

Annalee Dolls does not repair dolls. Other customers happily recommend, Linda Wolf*, an independent contractor. You may text Linda with your inquiry at 775-455-2438. *Please note: Linda Wolf is not affiliated with Annalee Dolls.

As the days grow longer and the sun shines brighter, one concern rises to the top of our list, and that is fabric fading. All dyed fabrics are prone to fading, to some extent. The sun is one of the biggest culprits, but certain artificial lights can take their toll as well.

We’d hate to have everyone stop displaying their Annalee Dolls, but do make these suggestions: Limit the exposure time of dolls placed near windows. When possible, display the dolls under indirect light. In cabinets, be selective about the use and time of display lights.

Collectors looking to preserve their dolls may want to consider this option – buying two of each. One for display, and one for posterity.

How inviting the warm months of summer are. Folks venture out more, to mingle and travel and enjoy the pleasant weather. Humans are not alone in enjoying this renewed freedom – many animals and insects also awaken and move about at this time and it’s the “pesky” ones that we’re most concerned with. Crafted with quality wool blend fabric*, Annalee Dolls are unique, both in appearance, and their vulnerability.

The same natural wool fiber that gives our dolls their rich look, also tempts moths as a tasty morsel. To ward off the moths you may try moth balls, placed in the same container with the dolls, while they’re in storage. (The pungent odor of moth balls also seem to deter small varmints like mice and squirrels.) A natural alternative is cedar. Cedar blocks may be used both in storage and display for protection that is also pleasant smelling.

While on display, dolls placed under glass domes, or within sealed display cases, receive extra protection from the pests we’ve mentioned. In addition, protective casing also keeps your dolls away from the occasionally curious cat or dog. They’ve been known to “play” with Annalee Dolls too!

Annalee Dolls is one of the country’s largest consumers of wool blend felt. Approximately fifty different felts are used in a given year. Because wool is a natural fiber, it is prone to certain environmental influences, such as humidity. This makes it a challenge to work with, but the quality and appearance of natural fiber is superior to that of synthetic felts. Because of the volume of felt used at Annalee Dolls, and the application of painted faces, a special blend of felt was created just for Annalee Dolls. Now that is special!

We suggest you wrap each individual doll in a non colored tissue paper. Pay special attention to the props on each item, they may need to be supported with wrapping or stuffing tissue paper to keep their form. Once wrapped in tissue, place dolls into a plastic storage container. You can also place cedar blocks or moth balls in the storage container to help keep any unwanted pests from getting to the dolls. We suggest not storing items where there are extreme temperatures.

First of all, we suggest you take a look at the doll’s accessories (such as baskets, canes, or other items) to see if they are securely attached to the doll. Extremes in temperature, such as the heat typically found in an attic, can loosen the adhesive that is used to adhere the accessories to the doll. A quick fix can be made with a glue gun. Apply only a dab to one surface and attach immediately. Hold until secure. The glue will dry transparent.

Next, we want to look at the doll’s overall posture and position. If your 10″ Pilgrim Woman is looking slouched, calcium won’t help, but a flex of her internal wire frame will. Place one hand on the feet, to hold her in place, and pull up on the body with the other hand, straightening the doll. Next determine where the doll’s gaze will fall, in other words, will she be looking up at you, or across to her Pilgrim Man? Twist and turn the head accordingly. Follow with the arm and legs, using your own “appendages” as a guide to where to bend. Bear in mind that dolls in a grouping should relate to one another. A simple bend in the body or twist of the head can do wonders to bring an entire scene to life.

With dolls positioned, take a moment to fluff out their clothing. Reach underneath the garments and pull out a bit. Check that ribbons and such are dangling free. Use masking tape or a lint brush, to clean any particles that may have clung to the fabric.

Finally, should your doll suffer from a bad hair day, check their ‘dos and give the tops a bit of fluffing by pinching a piece up with your fingertips. On the hair or beards of larger dolls, like the 30″ Santa, try using an actual hairbrush to tame the mane.

For dust: Remove with a lint brush, hairbrush, tape, or light vacuuming.

For yellowing of hair or beard: Place a towel under any sections that drape over fabric. Spritz lightly with a cleaner such as 409® or Fantastic® and rub in with a clean towel, until dry.

For soiled fabric: The felt is a wool blend. Try using paste spot treatments made for cleaning wool. The other fabrics are a cotton-poly blend. Try using a mixture of Ivory Snowflakes® and water. Beware: Some fabrics will bleed. Always test the cleaning method on a small area of fabric that is hidden from view. Try to separate the pieces of fabric from other fabric areas by placing a towel underneath.